Privacy.

General Privacy Policy.

When you use our service, you entrust us with personal data. We are aware that this is a great responsibility and do everything we can to protect your data and ensure that you retain control over it. Protecting your privacy is important to us. Therefore, we urge you to carefully read the following summary about how our website www.russfilterreinigung.de works.

The privacy policy listed here complies with the guidelines of the DSGVO and the BDSG. It is intended to inform about the nature, purpose and use of personal data.

Although our site is equipped with various security measures, no complete protection of your data can be guaranteed, since security gaps on the Internet can not be excluded. Should you have any concerns regarding your data, you will find the corresponding contact details of our contact persons at the end of the text.

Collection and processing of personal data.

The function and communication of our service depends on the data of our customers. The scope of the stored data is based on the data you provided when placing your order for diesel particulate filter cleaning and/or package pickup (UPS).

The processing of personal data is based on the protection of legitimate interests pursuant to Art. 6 para. 1 lit. f. DSGVO in the case of customers exclusively within the framework of the business relationship for the processing of their orders for invoicing including the collection of payments and, if necessary, the dunning process, for the provision of services, for the evaluation of business-relevant key figures such as sales statistics.

In the case of interested parties, processing is limited to responding to the inquiry submitted via the contact form.

The personal data collected, if any, are adequate and relevant to the purpose in accordance with Art. 5 para. 1 lit. c. and limited to the extent necessary for the purposes of processing, are treated with the utmost care and are under no circumstances disclosed to third parties for further processing incompatible with these purposes. Likewise, no data will be passed on to a third country or an international organization.

In detail, the following data / data categories are processed: Gender/address, (company) name, contact person data, postal address(es) (delivery/invoice address), contact data (telephone, fax, e-mail), if applicable, tax information (VAT ID number) / bank details.

No data is processed that provides information about the physical, physiological, genetic, psychological, cultural or social identity of the person concerned.

The use of the offers and services of this website is – with the exception of sending the order, contact and collection form – always possible without providing personal data.

As a consequence of not providing the legally or contractually required data for the ordering process, no order is placed. As a consequence of not providing the data in the contact form, no message will be sent to us. In all cases, any data entered but not finally transmitted will be discarded.

The processing of personal data when placing an order, sending the pick-up and contact form takes place exclusively after the voluntary, explicit input of the user / website visitor in the respective input fields, who thereby gives his consent to the processing of personal data concerning him in accordance with Art. 6 para. 1 lit. a. DSGVO.

Data transfer to third parties.

As a matter of principle, we do not disclose your data to third parties. In addition, we ensure through appropriate measures and regular checks that the data we collect cannot be viewed or accessed by third parties from the outside.

In the context of order processing or shipping and retrieval of packages by the shipping service provider UPS, we must forward personal data to perform the service. Otherwise, shipping or retrieval of a package is not possible. By placing an order for soot filter cleaning and/or using the pickup service, you agree to the transfer of your personal data to UPS. In addition, you will receive status information about the shipment delivery from the shipping service provider to the specified e-mail address.

The privacy policy of UPS can be found here: https://www.ups.com/ch/de/help-center/legal-terms-conditions/privacy-notice.page.

Log files.

A log file is created in the course of an automatic protocol of the processing computer system. This means that information concerning your terminal device used is recorded as log files on a server.